Read Our Privacy Policy

FBA Microfinance Ltd

Effective Date:01/01/2026

At FBA Microfinance Ltd, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website, offices, loan products, and investment services.

1. About FBA Microfinance Ltd

FBA Microfinance Ltd was founded in 2019 to address the need for safe short-term investment options that allow investors access to their funds as needs arise. Our model enables investors to participate in the utilization of their investments as loan facilities, using their invested capital as collateral.

We were also established to:

  • Promote positive financial change within our community

  • Work with like-minded individuals to improve financial inclusion

  • Create a non-bureaucratic financial institution where every voice matters

Since inception, we have provided affordable credit facilities, promoted financial literacy, and offered low-risk passive investment opportunities that have helped many clients achieve their financial goals.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Phone number

  • Email address

  • National ID or passport details

  • Date of birth

  • Residential and business address

b) Financial Information

  • Savings and investment details

  • Loan application information

  • Repayment history

  • Bank or mobile money details

c) Website Information

  • IP address

  • Browser type

  • Pages visited

  • Inquiry and contact form submissions

3. How We Use Your Information

We use your information to:

  • Process loan and investment applications

  • Assess eligibility and creditworthiness

  • Manage savings, investments, and repayments

  • Communicate important updates and notifications

  • Improve our products, services, and customer experience

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

4. Sharing of Information

Your information may only be shared:

  • With authorized staff for operational purposes

  • With regulators or authorities when legally required

  • With service providers who assist us under strict confidentiality

All shared information is handled securely and responsibly.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

Access to sensitive information is restricted to authorized personnel only.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request clarification on how your data is used

  • Withdraw consent where applicable

Requests can be made by contacting us using the details below.

7. Cookies & Website Tracking

Our website may use cookies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings if you prefer.

8. Updates to This Privacy Policy

FBA Microfinance Ltd may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

FBA Microfinance Ltd
📞 Phone: +256 704 369315, +256 (0)777-135455
📧 Email: fbamicrofinance@gmail.com
📍 Address:FBA MICROFINANCE LTD P.O.BOX 147134 KAMPALA KITEEZI TRADING CENTER KABAGA ROAD. MUGONANA OPPOSITE KITEEZI MOSQUE TEL: +256 (0)704-359315 +256 (0)777-135455